All custom boxes are manufactured and shipped from our HQ in Concord, NC. UPS
ground shipping is our default. Your custom boxes are packed into an outer
shipper and will weigh no more than 50 pounds each. All orders over 200 pounds
or 10 individual shipping boxes will be palletized and shipped via UPS Freight
unless specified in a message to a customer service representative.
You will receive a shipping notification when your order is being processed for
shipping. Please allow 24 hours for the tracking number to populate your
shipping information. Expedited shipping is available on the shipping
calculator. If you require special shipping instructions such as blind shipping,
a house UPS account, or an alternate shipping arrangement, please reach out to
customers service to approve and process your request.
Keeping you at the forefront of our minds, we strive to produce your product at
the most productive speed possible. The production time is defined as the amount
of time it takes from when you pay for your custom boxes, to the day it is ready
Most adhesives don't stick well to UV ink printed surfaces, so it's important to
plan when purchasing tape and choosing a location for your shipping label. We
recommend acrylic adhesive tape for any printed boxes. We do not recommend any
specific brand over another - any tape that includes acrylic adhesive will do
the trick. Storage tape or sealing tape in general is a step in the right
direction, as they typically use an acrylic adhesive that withstands UV-light
exposure and temperature fluctuations.
If you are shipping your boxes without any protective outer packaging, it's a
good idea to leave a blank area on your box design so your shipping label has
unprinted material to stick to. Many customers get creative with this blank
shipping label area and add a border or other design elements, so it looks
intentional with or without a shipping label in place.